It has come to our attention that some builders, plumbers, or homeowners are removing the hand valve on the customer’s side of the meter.  Southwest Fannin S.U.D. requires a working cutoff valve on the customer’s side of the meter.  This valve is to be placed at the meter to turn the meter off if necessary.  The customer is not permitted to use the District’s cutoff valve to turn the meter off.  The customer cutoff valve is the responsibility of the customer to maintain.  Please call the office with any questions concerning this requirement.